Taco Mac, Juliana, and How to Keep a Restaurant in Business

Today I did something I can't afford to do on a regular basis. I ate out for two meals, one of them with my family.

At lunch today, I visited Taco Mac on Chastain Rd in Kennesaw. At first, I was a bit concerned. I don't think the hostess was having a very good day. She was a bit emotionless as she led me to my table, and I like a little "hey, I'm glad you're here" even if it isn't true.

After I was seated, my fears were proved unfounded. Juliana came to serve me. She was not just in a good mood. She actually appeared to enjoy her job, and made me feel good about sitting in her section. I ordered the Kenmore burger, 1100 wonderful calories of beef, bacon, mushroom and swiss. The fries overwhelmed the rest of the plate, so I got my money's worth ($10). The combination of good food at a comparitively good price ( a normal lunch in this area runs about $10) and phenomenal service is enough to keep customers streaming in the door.

Tonight, as my family and I rode through town, we saw one restaurant after another that had closed down. Some of the restaurants had at one time been landmarks in the community.

Take note, restauranteurs. Good food isn't enough. Good prices won't do it. Good service can't carry you. If, however, you find a way to combine all of these ingredients, you might be able to compete in today's market.

Go to Taco Mac and hope to get Juliana as your server.