Monday, February 9, 2009

Marlow's - Kennesaw


Just a mile up the road from work, at the corner of Busbee and Chastain, sits Marlow's Tavern. I have wanted to visit for about a month, but not when it was crowded. Today was my chance. This place is comfortable! Just like any other grown-up haunt, the room is of dark decor, with a bar that runs the length of the dining room. There is a patio that will be more inviting in the warmer months.

I've read the reviews, and everyone seems to like the food. I enjoyed a delicious hamburger and fries, and some very good sweet tea, but if you know me, you know I am all about the experience.

The waitress was very good. She was very attentive, and seemed happy to be there. That is integral to a restaurant's success. A thousand places can make a decent hamburger, but the service will seal the deal with me. If the team is treated well and they enjoy their work, it will be reflected in the way they treat the patrons.

I met the General Manager and the Beverage Manager, and both were excited about what they do. They had both been checking out online reviews, and had looked at UrbanSpoon. They were excited about talking about what drives people in to eat. My hope is that they discover what I saw in my waitress. So long as the food is good, repeat business is created by satisfying a need for comfort.

If everyone feels as comfortable as I did today, Marlow's will have no trouble keeping their tables full.

Marlow's Tavern on Urbanspoon

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